API Errors Codes

We hope you shouldn't be coming back to this page to find an unexpected error. However, we tried to provide concrete description about all the possible error codes that clients could receive if they integrate our SDKs or Agents.

Please note that any error in 50x should be considered as "Highest Priority". The other errors could be solved by the integration team.

Following list demonstrates possible errors that are intentionally controlled to make the integrattion safe and secure.

Code	Status Code	Severity	Description
ERR_NOT_FOUND	404	Positive	Occurs when particular configuration cannot be located. Please check if you have provided exact path of a configuration (if using folder-specs), or IDs are valid. Also, check if configuration exists and not being removed.
ERR_NOT_AUTHORIZED	403	Negative	You are trying to perform an operation for which you are not permitted
ERR_INVALID_IDENTITY	403	Negative	If the provided appKey and appSecret are incorrect, you may face this error.
ERR_QUOTA_EXCEEDED	429	Negative	If you make API Calls above your assigned threshold, you may receive this error. For increasing quota, please contact your Account Manager.
ERR_INTERNAL_OUTAGE	500	Negative	There must be something wrong with our API management end, please contact our support quickly.